Casebus Reply :
Dear, sorry for the inconvenience. We use USPS as our official carriers. Most of the time packages will be delivered as scheduled, but sometimes there are delays. Of course, it is our responsibility to let customers receive orders in time. There are many situations that cause delays, such as remote delivery addresses, such as hurricanes, etc. Thank you for your feedback, we will optimize the logistics plan in the future. Apologize for the inconvenience and appreciate your patience.
Casebus Reply :
Dear, sorry for the inconvenience. It is our fault to make you unsatisfied with your order. Please contact support@casebus.com and supply your order number to us. If it is our mistake, we will resend the product to you immediately for free. There are indeed a lot of iphone models, so we check carefully one by one before shipment to ensure that there is no mistake. However, sometimes we notice that the customers may not know their model clearly. Of course, it is our responsibility to let customers know their model. Please turn on the iPhone and go through Settings-General-About to verify your iPhone model. We will follow your case until you'r happy with your product.
Casebus Reply :
Dear, sorry for the inconvenience. We use USPS as our official carriers. Most of the time packages will be delivered as scheduled, but sometimes there are delays. Of course, it is our responsibility to let customers receive orders in time. We will continue to urge logistics companies to speed up the delivery process, and send you the latest information by email. Apologize for the inconvenience and appreciate your patience. We will follow your case until you'r happy with your product.
Casebus Reply :
Dear, sorry for the inconvenience. We use USPS as our official carriers. Most of the time packages will be delivered as scheduled, but sometimes there are delays. Of course, it is our responsibility to let customers receive orders in time. We will continue to urge logistics companies to speed up the delivery process, and send you the latest information by email. Apologize for the inconvenience and appreciate your patience. We will follow your case until you'r happy with your product.