Last Updated: August 19, 2026
Welcome to Casebus.com.
These Terms & Conditions (“Terms”) apply to your use of Casebus.com and to purchases made through our website. By using our website or placing an order, you agree to these Terms.
Please read these Terms together with our Privacy Policy and Shipping & Returns Policy.
Casebus.com is operated by:
Shenzhen DaQianXiangZi Technology Co., Ltd.
For questions about our products, orders, or these Terms, please contact us at:
Email: support@casebus.com
You may use our website for lawful personal shopping and other lawful purposes.
You agree not to:
Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our website, systems, or customer accounts
Interfere with the security or operation of the website
Introduce viruses, malicious code, or other harmful material
Use automated methods to collect or copy website content in a way that disrupts our services
Use our website or content in a way that infringes the rights of Casebus or others
We may restrict access to the website where reasonably necessary to protect our customers, systems, or business.
If you create an account, you are responsible for keeping your login information secure.
Please make sure the information you provide when creating an account or placing an order is accurate and complete.
If you believe someone has gained unauthorized access to your account, please contact us as soon as possible.
If you are under the age of majority where you live, you should use our website and make purchases only with the involvement of a parent or legal guardian.
We make reasonable efforts to provide accurate product descriptions, images, compatibility information, specifications, colors, and other details.
However, minor differences may occur due to screen settings, photography, manufacturing variations, or product updates.
Please check the device model and other product details carefully before placing your order.
References to device manufacturers, brand names, product names, or model numbers are generally used to describe product compatibility unless otherwise stated. Such references do not necessarily indicate affiliation with or endorsement by those companies.
If you are unsure whether a product is suitable for your device, please contact us at support@casebus.com before ordering.
Prices displayed on Casebus.com may change from time to time.
The price applicable to your order is the price shown at checkout when you place the order, subject to correction of obvious pricing or technical errors.
If we discover a significant pricing or product information error before your order is shipped, we may contact you to confirm whether you wish to proceed at the correct price or cancel the affected item or order and issue a refund.
Payment must be completed using one of the payment methods available at checkout.
Payments may be processed by third-party payment service providers. For more information about available payment methods, please see our Payment Methods page.
After placing an order, you will normally receive an order confirmation email.
Receiving an order confirmation does not necessarily mean that your order has been accepted for shipment.
We may need to review an order before shipping, including for payment verification, product availability, suspected fraud, incorrect information, or other reasonable order-processing issues.
We reserve the right to refuse or cancel an order before shipment where reasonably necessary, including where:
A product is unavailable
Payment cannot be authorized or verified
The order information is incomplete or appears incorrect
Fraud or unauthorized activity is reasonably suspected
There is an obvious pricing or product information error
If we cancel an order after payment has been received, the amount paid for the cancelled item or order will be refunded to the original payment method.
If your order has not shipped yet, we may be able to help you change the device model, color or shipping address, remove an item, or cancel the order.
Please contact us at support@casebus.com as soon as possible with your order number and request. We recommend contacting us within 12 hours of placing your order.
Once an order has shipped, we can no longer make changes or cancel it.
Shipping and delivery estimates vary by destination.
Delivery times are estimates and may be affected by weather, public holidays, carrier disruptions, customs processing, remote delivery locations, or other circumstances outside our reasonable control.
For current processing times, delivery estimates, shipping costs, and other shipping information, please see our Shipping & Returns Policy.
You will normally receive a shipping confirmation email when your order has been shipped.
We accept eligible returns within 60 days of delivery in accordance with our Shipping & Returns Policy.
Our Shipping & Returns Policy explains:
Return requirements
How to request a return
Refunds and replacements
Responsibility for return shipping costs
Other return and refund information
Please contact us at support@casebus.com before returning an item.
Nothing in these Terms or our Shipping & Returns Policy limits any mandatory consumer rights or remedies available to you under applicable law.
For products that allow personalization or customization, you are responsible for checking the information, text, images, device model, and other options you submit before placing your order.
Once a personalized or custom order has entered processing or production, changes or cancellations may not always be possible.
Any specific conditions that apply to personalized or custom products will be stated where applicable.
Nothing in this section affects any rights you may have where a personalized or custom product is defective, incorrect, or otherwise does not conform to your order, or any other rights that cannot be excluded under applicable law.
We may offer promotions, discounts, or promotional codes from time to time.
Promotions may be subject to additional conditions, such as:
Validity dates
Minimum purchase requirements
Eligible products
Eligible customers or locations
Limits on the number of uses
Unless otherwise stated, promotional codes cannot be exchanged for cash.
We may cancel or refuse a promotion where it has expired, been used improperly, or resulted from an obvious technical or pricing error.
The content of Casebus.com, including our website design, text, graphics, logos, product presentation, and other original content, is owned by or licensed to Casebus unless otherwise stated.
You may use the website for personal, non-commercial purposes.
You may not reproduce, distribute, modify, republish, sell, or commercially exploit our content without permission, except where permitted by applicable law.
Third-party names, trademarks, logos, product names, and device models remain the property of their respective owners.
Where our website allows you to submit reviews, photos, comments, or other content, you are responsible for the content you submit.
You must not submit content that:
Is unlawful, fraudulent, threatening, abusive, or defamatory
Infringes another person's intellectual property, privacy, or other rights
Contains malicious software or harmful material
Is misleading or unrelated to the product or service being reviewed
By submitting content to Casebus, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, format, translate, and distribute that content in connection with our website, products, customer communications, and marketing.
You retain ownership of any rights you hold in your content.
We may remove user content that violates these Terms or applicable law.
Our website may contain links to or integrate services provided by third parties, including payment providers, shipping carriers, social media platforms, or other service providers.
Those third-party services may be subject to their own terms and privacy policies.
Casebus is not responsible for the content, availability, or practices of independent third-party websites or services that we do not control.
We aim to keep Casebus.com available and functioning properly, but we cannot guarantee that the website will always be available without interruption or technical errors.
We may temporarily suspend or change parts of the website for maintenance, security, technical updates, or other reasonable operational reasons.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
To the fullest extent permitted by applicable law, Casebus will not be responsible for indirect or consequential losses that were not reasonably foreseeable when you placed your order.
We are not responsible for losses caused by:
Your failure to provide accurate order or delivery information
Misuse of a product
Unauthorized use of your account caused by your failure to keep your login information secure
Events outside our reasonable control
These Terms do not limit any statutory rights or remedies available to consumers under applicable law.
We are not responsible for delays or failures caused by circumstances outside our reasonable control.
These may include severe weather, natural disasters, transportation or carrier disruptions, customs delays, government actions, labor disputes, telecommunications or internet failures, and other events we could not reasonably prevent.
Where such an event affects an order, we will make reasonable efforts to provide appropriate information or assistance.
Your privacy is important to us.
Our Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights that may be available to you.
By using our website, you acknowledge that your personal information will be handled as described in our Privacy Policy and in accordance with applicable law.
We may update these Terms from time to time to reflect changes to our website, products, services, business practices, or legal requirements.
Any updated Terms will be posted on this page with a revised “Last Updated” date.
Changes will apply from the date they are published and will not reduce rights that have already arisen under an order or applicable law.
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.
These Terms are subject to applicable laws and regulations.
If you are purchasing as a consumer, nothing in these Terms is intended to deprive you of mandatory consumer protections available under the laws that apply to you.
Nothing in these Terms limits your right to seek any remedy or use any dispute-resolution process available to you under applicable law.
If you have questions about these Terms & Conditions, your order, or our services, please contact us:
Email: support@casebus.com
Company: Shenzhen DaQianXiangZi Technology Co., Ltd.
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